We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Each member of our team has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.
Business Office and Insurance Manager
Tesa is our business office and insurance manager and has been with the practice since 2004. She takes care of getting our patients registered and checked into our practice. She takes care of checking insurance benefits and filing all insurance claims and deals with patients’ financial needs. She is in charge of billing, collections and office financing. She is a unique staff member in that she is also trained in chair side assisting and is board certified in radiology. Tesa is a long time Batesville resident, and a graduate of South Panola High School. She is married to Marshall Williams and they have two children, Destiny and Shelton, as well as an adorable dachshund, Bella. Away from the office, Tesa enjoys spending time with her family, as well as church activities at Shiloh Methodist Church. She and her husband also enjoy concerts and spending time with friends.
Registered Dental Hygienist
Heather is a registered dental hygienist, a native of Oxford, Missisisippi and has been with our practice since 1999. She graduated from Oxford High School and Northeast Mississippi Community College’s dental hygiene program in 1998. Heather has a great deal of experience in dental hygiene, especially in the treatment of periodontal disease. She is also well trained and proficient in one hour laser whitening on patients who want to whiten their teeth in one treatment. Heather has been treating children and adults for 20 years. Outside of the office Heather is a life member of Junior Auxiliary as well as a current member of the Batesville Garden Club. Heather is married to Batesville native, Jim Herron and they have three children, Meri Harbor, Holt and Hayes. Heather enjoys spending time with her kids, home improvement projects, gardening and activities with her family at Batesville Church of Christ.
Chairside Dental Assistant
Susana is one of Dr. Thompson’s main chair side dental assistants. Susana is a native of Mexico City, Mexico but came to Batesville in 2005 when she was in the 5th grade. After graduating from South Panola High School, Susana pursued a degree in medical assisting from Delta Technical College in 2017. Susana is unique in that she is bilingual and can translate English to Spanish or vise versa. Susana has been trained to assist with many dental surgical, restorative, orthodontic, endodontic, and facial esthetic procedures. Susana’s sweet demeanor and personality make her a favorite with pediatric, disabled and patients that are anxious and nervous when they come to the dentist. She attends Primera Mission Baptist Church with her family. In her time away from the office, she enjoys spending time with her boyfriend, Casey and her younger siblings that adore their big sister.
Erica, a native to Ottawa, Illinois moved to Mississippi with her fiancé Scott Kryger in 2019. Scott has family roots in Oakland and while visiting, he and Erica with our Magnolia state and decided to stay. After 21 year in insurance, Erica decided she needed a career change and obtained her degree in dental assisting from Illinois Valley Community College and has never looked back. Erica's background in insurance and business gives her an edge in patient care. Erica has an infectious positive personality that patients love. She makes each and every patient feel welcome and specials. When she is not at work, Erica loves fishing, camping, gardening and cooking with Scott, as ell as playing with their dogs and cats. A fun fact about Erica is her love of hunting mushrooms. She has a wealth of knowledge and swears the Lion's Maine mushroom tastes like Maryland crab cake when prepared and cooked. We at Lakewood Dental are still waiting for a sample of that dish.